FAQ
Everything you need to know before ordering.
How quickly will my bike arrive?
Most bikes are delivered within 2-5 working days across the UK. We'll keep you updated every step of the way.
Do the bikes come assembled?
Bikes are delivered securely boxed. We also offer a fully built & tested option, ready to ride on arrival. Please note this option is not available on smaller kids’ bikes.
What if something goes wrong?
All bikes include a manufacturer warranty, and we provide full parts support and guidance to get you back up and running quickly.
Which bike is right for my child?
Use our Shop by Age guide to quickly find the perfect bike for your child, or contact us for expert advice.
